AI

AI Native

AI Native

Focused + Auditable AI
ITSM AI ITSM*
  • SRE Agent Platform is an AI overlay
  • Automates the full incident lifecycle — from triage to root cause to fix to knowledge capture
  • No replacing existing tools
  • SRE Agent is landscape agnostic
  • Works across existing Grafana, AppDynamics, OpenSearch, and ServiceNow stack
  • Outperforms legacy alert-and-escalate tools by delivering the full incident lifecycle, from triage through root cause analysis to remediation and knowledge capture, within a single platform, without vendor lock-in.
  • Full lifecycle in one platform — triage → RCA → log analytics → knowledge → CI/CD
  • Tool-agnostic
  • Signal transparency
  • SLA breach prediction
  • Cross-vendor correlation
  • Persona-driven UX
  • Domain-specific intelligence
  • Alert noise reduction with transparency
  • Misroute detection
  • Zero vendor lock-in
AI Banking AI Banking Services
  • Intelligent Multi-Lingual Document Processing for KYC/Onboarding Automates document processing using vision-LLMs to extract data from IDs and financial forms.
  • AI-Powered Customer Support Triage & Resolution LLM agent automates tier-1 banking queries and escalates complex cases.
  • Transaction Anomaly Detection & Fraud Alerting ML detects anomalies while LLM explains alerts in natural language.
  • Automated SAR/CTR & compliance reporting Pre-analyzes loans, flags risks, and drafts recommendations.
  • Internal Knowledge Search & Compliance Assistant RAG tool searches across compliance, SOPs, and audit history.
  • Automated SAR/CTR & compliance reporting AI drafting reduces compliance costs and improves efficiency.
  • Credit decisioning for thin-file borrowers Uses alternative data like utility and mobile history.
  • Correspondent banking compliance package Generates audit-ready reports for US/EU partners.
AI-government AI Government Services
  • CitizenAssist Multi-lingual (Arabic/English) virtual assistant for all government portals
  • SmartDocs AI document processing and verification using OCR + NLP + image analysis.
  • Sentiment360 Monitors feedback and social channels in Arabic and English to measure citizen satisfaction.
  • PredictiveDemand Forecasts service demand by location, season, and ministry.
  • PolicyBot Summarizes circulars, laws, and government announcements for citizens and employees.
  • Datalake Cross-ministry AI datalake integrating HR, citizen service, and financial data.
  • AI Compliance & Ethics Monitor Ensures transparent, bias-free model behavior with explainable AI.
  • FraudWatch AI fraud detection for subsidies, tenders, and benefits.
  • GovGPT Secure LLM service trained on government datasets.
Productivity AI Workforce Productivity Services
  • SmartDesk AI co-pilot embedded in internal systems (Outlook, Teams, Oracle, SAP, or Tasdeer).
  • AutoDraft AI generator for letters, memos, and reports based on templates and data.
  • InsightHub Dashboards and predictive analytics for decision-makers.
  • KnowledgeBot Semantic search engine across policies, circulars, & internal manuals.
  • Workforce Planner Predicts manpower needs and automates task assignments.
AI AI Adaptive Learning Platform*

“An intelligent platform that personalizes education for every student/employee/citizen in real-time, empowers educators with data-driven insights, and ensures standards compliance across all learning contexts (content agnostic)”

  • Personalized Learning Paths
  • Smart Assessment Creation
  • Predictive Learning Analytics
  • Stakeholder Communication Hub
  • IEP & Special Education Support
  • Multi-Standard Compliance
  • Professional Development

    • * RTI Flagship Product Proprietary Platform, available for licensing and managed service delivery.